PREPARING YOUR HOME

Now that your installation day is right around the corner, it’s time to start getting ready for your new floor. There are several things you can do which will help your installers get started – and finished – more quickly.

How to get ready for your flooring installation

  • Installers will be happy to move most furniture items for you. Couches, dining tables and dressers are just a few of the items our technicians will be happy to move. They are prohibited from moving your valuables however. They cannot move antiques, waterbeds, grandfather clocks, pool tables, gas stoves, pianos, safes, aquariums, hospital beds, exercise equipment or any electronics.
  • Pick up any loose items that are sitting on the floor. A good general cleanup before the installers arrive will help them get started right away.
  • If you have flooring going into a closet, you should move everything off the floor of the closet and also any long items. Technicians need a minimum of 3 foot clearance from the floor to work.
  • Installers need power to complete their work. Make sure they have access to electricity to power their tools.
  • Though installers work with the greatest care, it isn’t unusual for there to be scratches and marks on baseboards and at the bottoms of walls. We recommend that you wait until after your installation to paint these areas.

Common issues affecting floor installation

We want to get your new floor installation completed as quickly as possible, but we also want to ensure the quality of the work and everyone’s safety. On occasion, we run into challenges on the job that change the course of the installation process.

  • To comply with EPA regulations, we cannot install over asbestos backed products that have been disturbed nor can we remove asbestos.
  • As it is a health hazard, installers cannot tear out and haul away pet contaminated carpet and/or pad. We will be happy to install new floors once these are removed.
  • Wood, laminate and some vinyl products require that the subfloor have a low moisture reading. To comply with manufacturer recommendations, and to ensure lasting quality, we cannot install over a subfloor with a moisture reading over 6%.
  • When existing flooring is removed, subfloor issues may be uncovered. When a floor is not flat, installers must use a self-leveling compound to compensate for the height differences in the floor. This may incur an additional cost and will require additional time so that it can dry before installation continues.